> For the complete documentation index, see [llms.txt](https://docs.pushsale.vn/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.pushsale.vn/thu-vien-cau-hoi/106.-pushcall-goi-ra-tu-pushsale-tra-loi-hotline-invalid.md).

# 106. \[Pushcall] Gọi ra từ Pushsale trả lỗi: Hotline invalid

**Nguyên nhân:** Sim không hợp lệ

<figure><img src="https://sandboxvn.sg.larksuite.com/space/api/box/stream/download/asynccode/?code=ZWNkMzhlNzNmZThlNmE4MDcxZTA1NjMwYTViYThhMjJfV3dqMmJBTWhtRnVqVlJNenhRYWIzdWFVZEJSQnZxZkJfVG9rZW46U2FIZGJ5WE03b1VDVDZ4TjRhdGx2R1dXZ0poXzE3MDIzNTEwMzI6MTcwMjM1NDYzMl9WNA" alt=""><figcaption></figcaption></figure>

**Giải pháp:**

Mở ở app PushCall ---> chọn Menu bên trái ---> chọn **Cài đặt SIM** ---> Kích hoạt lại sim

<figure><img src="https://sandboxvn.sg.larksuite.com/space/api/box/stream/download/asynccode/?code=MzFkZTNjODlmYjllMTA4Zjg1ZDc2YjQxOTE5ODk2NzdfTnBmN0NHSDk5bGlDNkIzQnhBTUR1VkJOamwzVko3OTBfVG9rZW46TEpVM2JjdlpLb3JiMlV4U2xwVWw3QUlaZzBlXzE3MDIzNTEwMzI6MTcwMjM1NDYzMl9WNA" alt=""><figcaption></figcaption></figure>

Trong app PushCall ---> chọn phần **Quan trọng** ---> làm theo 4 bước thiết lập trong phần Quan trọng

<figure><img src="https://sandboxvn.sg.larksuite.com/space/api/box/stream/download/asynccode/?code=ZDI2NGE5OGQ2Mzc1ZThiZTA4MjQ1YTZmMzNmMjc4MDRfSjN3R3dDMTJQRmJOdEVOc0NwMTBEQUU0TWxraVZORHhfVG9rZW46UXhrS2J0NFlDbzBsT3d4NGdtMGxOYUx4ZzdkXzE3MDIzNTEwMzI6MTcwMjM1NDYzMl9WNA" alt=""><figcaption></figcaption></figure>